Tendril, the leading provider of standards-based energy efficiency software and hardware systems for the utilities industry, announced that it has joined Silver Spring Networks Technology Alliance Partner Program as a founding member.

Genesys Telecommunications Laboratories, an Alcatel-Lucent company (Euronext Paris and NYSE: ALU) awarded today at G-Force customers event in San Antonio the two most innovative North American companies in customer service, as selected by a group of 25 global industry analysts. The Customer Innovations Awards program recognizes companies delivering outstanding and innovative customer service in highly dynamic environments through the use of technology.

Powel, Inc, an industry leader in providing field operations software applications to utilities worldwide, awarded Delaware Electric Cooperative the 2008 Powel Innovation Award at Powel's Annual Users Group meeting in Chaska, Minnesota, April 21, 2008. Each year, Powel's user community, including users, developers, and utilities, gathers to share information about mobile work management, learn new software functionality and gain exposure to a number of software and hardware partners during the three day meeting. Jesse M. Spampinato, Engineering Supervisor of Delaware Electric Cooperative was there to receive the award.

Infor today announced the availability of Infor CRM Business Edition, a customer relationship management (CRM) software package designed to meet the specialized sales and service needs of small to mid-sized businesses (SMBs). Infor CRM Business Edition streamlines critical CRM functions, helping sales organizations convert leads into sales and enabling service representatives to nurture customer interactions into long-term profitable relationships.