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Customer Care & Business Operations Buyers Guide Categories
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This section lists vendors and service providers helping utilities in collections before the write-off and other debt management services.
41 Vendors With 46 Products and Services
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This section lists vendors that provide customer contact services to utilities and energy retailers. They include outsourcers, communications technology providers, Internet interaction services and service center measurement and metrics.
92 Vendors With 145 Products and Services
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This section lists vendors that provide customer information and billing systems and services, customer management and integration with customer contact centers and other CRM platforms.
132 Vendors With 165 Products and Services
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Consulting services around customer care and business operations.
12 Vendors With 13 Products and Services
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This section lists vendors that offer energy data collection systems and services, including automated meter reading systems, meter reading services and energy data management.
29 Vendors With 30 Products and Services
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This section lists vendors that provide work management, field service dispatch, outage management, geographic and SCADA systems.
27 Vendors With 34 Products and Services
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Companies that provide training and education services/programs for customer care.
1 Vendors With 1 Products and Services
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