Professional Computer Systems, Co. (PCS), is pleased to announce that the Borough of Kutztown, Kutztown, PA have signed with PCS to implement Utilit-e Connect for its customer information and utility billing requirements. Borough of Kutztown is a rural community in east central Pennsylvania near Allentown.

J.D. Power and Associates has announced the results of its annual 2008 electric-utility residential-customer satisfaction study, and Tucson Electric Power finished sixth out of the 11 midsize utilities ranked in the study's West region.

Oracle today announced that Energias de Portugal (EDP), a leading utility delivering gas and electricity to Spain and Portugal, has selected Oracle Utilities Customer Care and Billing, Oracle Utilities Business Intelligence, Oracle Fusion Middleware and Oracle Database to help deliver superior customer experiences.

Clark Public Utilities has been named best utility for residential electric service among midsize electricity providers in the 11-state Western U.S. region by J.D. Power and Associates.

Vertex, a global outsourcing firm, announced today an agreement with Alliance Data Systems Corporation to acquire the company’s Utility Services business. Alliance Data’s Utility Services provides billing systems, professional services and process outsourcing to utilities in the U.S. and Canada. Alliance Data previously announced its intention to sell its Utility Services business to focus on its long-term strategy of delivering loyalty and marketing solutions. The transaction is expected to close in the third quarter.