White Papers

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• Electronic Payments Increase -- What About Electronic Bills?

  

• Discovering Unaccounted-for Energy with Revenue Assurance Service

• Understanding and Driving Electronic Bill Adoption

• Role of CC&B-CIS in Increasing Customer Satisfaction

• Leveraged Services Utility Payment Model

• Improving The High Bill Inquiry Process

• Streamlined Utility Meter to Cash Revenue Cycle

• Making Utility e-Billing Work

• Retail Energy Billing – It’s Much More Than P*Q

• eBilling & Customer Self-Service: Business Imperatives for Energy Providers

• On-line Charging - Delivering Pre-and-Postpaid Convergence

• The road to Better Billing: An Industry Best Practice Guide for European Utilities

• Five Tips to Turn AP into a Profit Center

• ENERGY BILLING AND METERING: Changing Customer Behavior

• Modeling and Accouting Methods for Estimating Unbilled Energy

• Self-Service Bill Payment: Killer App on a Kiosk

• Optimizing Campus Energy Billing

• MasterCard(R) Utility Industry Program

  MasterCard Worldwide

  The MasterCard Utility Industry Program is a unique initiative that makes it more beneficial than ever for your company to accept MasterCard cards as a payment option for your customers. This program features a very favorable interchange rate*—introduced specifically for the Utility industry for qualifying one-time and recurring U.S. consumer credit MasterCard card, World MasterCard® card, and Debit MasterCard® card transactions.

• ENHANCING CUSTOMER COMMUNICATIONS VIA THE UTILITY BILL

• Electronic Bill Payment & Presentment:

• The Changing Nature of Utility Customer Service

• Challenges in Complex Billing

• Not Mere Mail Anymore!

• White Paper On Utilit-e Central -- An Overview of the innovative software delivery system for PCS

• With Deregulation and Competition, Energy Companies Embrace EBPP as an Effective CRM Tool

1-25 of 32 items listed