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Case Studies
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SAP America, Inc.
Examine how new legislation, regulatory requirements, and heightened
competition prompted U.S.-based UI to seek help from SAP Consulting
to change procedures for billing customers, improve customer service,
and reduce costs using the SAP for Utilities solution portfolio, linked with
systems such as a wireless network meter-reading system.
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MasterCard Worldwide
Since 1997 Lansing Board of Water and Light (BWL) has been teamed
up with MasterCard International to offer their customers the ability to pay
monthly bills via credit cards. Read about BWL’s experiences in this
informative case study.
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